James & Whitney Co. SMS Terms & Conditions
Last Updated: September 2026
James and Whitney Co. LLC (doing business as James & Whitney Co., “we,” “us,” or “our”) runs the James & Whitney Co. Customer Notifications text messaging (SMS) program. By opting in, you agree to these SMS Terms & Conditions (“Terms”) and our Privacy Policy (https://jameswhitneyco.com/privacy-policy-2026/).
1. Program Description
When you opt in, you agree to receive recurring, non-marketing text messages from James & Whitney Co. about your service, including:
- Appointment confirmations and reminders
- Project and service updates
- Requests for information needed to complete your service
- Customer service and support messages
2. How You Opt In
You may opt in by completing a contact or estimate request form on any page of https://jameswhitneyco.com (for example, https://jameswhitneyco.com/contact-us/), entering your mobile number, and checking the SMS consent checkbox before submitting. The checkbox is not checked by default and is not required to submit the form. It reads:
“I agree to receive recurring appointment, project update and customer service text messages from James & Whitney Co. at the number provided. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. Consent is not a condition of purchase. See our Terms (https://jameswhitneyco.com/sms-terms-and-conditions/) and Privacy Policy (https://jameswhitneyco.com/privacy-policy-2026/).”
After you opt in, you’ll get this confirmation text: “James & Whitney Co.: You’re subscribed to appointment & project update texts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.”
3. Message Frequency
Message frequency varies with your appointments and project activity. You’ll usually get more messages during an active project.
4. Message and Data Rates
Message and data rates may apply. Contact your wireless carrier with questions about your text or data plan.
5. Opting Out
Reply STOP to any message at any time to cancel. You’ll get one confirmation text, and then you won’t get any more messages unless you opt in again. You can also email info@jameswhitneyco.com or call (207) 306-2686 to opt out.
6. Help
Reply HELP to any message for help, or contact us at info@jameswhitneyco.com or (207) 306-2686.
7. Consent Is Not a Condition of Purchase
You don’t have to agree to receive texts to buy any of our goods or services.
8. Consent Is Specific to James & Whitney Co.
Your consent applies only to James & Whitney Co. It is not shared, sold, or transferred to any other company.
9. Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share information only with service providers, such as our texting platform, so they can deliver these messages. See our Privacy Policy (https://jameswhitneyco.com/privacy-policy-2026/).
10. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
11. Changes to These Terms
We may update these Terms. Any changes will be posted on this page with a new “Last Updated” date.
12. Contact Us
James and Whitney Co. LLC, 12 Center Park Dr, Unit 7, Topsham, ME 04086
Email: info@jameswhitneyco.com | Phone: (207) 306-2686