Mike A
14:09 18 Apr 25
I had my roof replaced on April 14 by James & Whitney Company. To me, my roof replacement job was complex because my roof was a hip roof, joined by another hip roof of a different height, joined by a sunroom roof of a different height to that, with a very low pitch. Both hip roofs were joined seamlessly. Old decking was made up of smaller boards, so new 4x8 sheets of plywood decking were needed throughout to ensure consistent base for new shingles to go onto. The flashing at the base of the brick chimney, as well as the stone chimney, was redone and looks very nice! Cricket was added behind the stone chimney to help disperse water to either side of the chimney. The finished look is breath-taking! The drip edge they used gives crisp, straight lines throughout. Their "attention to detail" is top notch, with special care taken where the sunroom Flintlastic low slope roofing meets the shingled roof. A fascia section highly exposed to moisture was replaced with a PVC fascia, so I never have to worry about sanding and painting that section in the future. From the beginning of the project with Tyler taking the time to go over all my options and recommendations and responding to all my questions, to Brandon ensuring all is running according to plan and including the dumpster pickup that happened the very next day, to the crew working very hard to ensure this project started and finished on the same day, and the cleanup that resulted afterwards. I am extremely happy with the results! This crew is very hard working and they work extremely well together. The few times I looked out my window, there was a flurry of activity every time! When the project was done, special care was taken to rake the area clean of any and all debris, and they used used a wheeled magnet to ensure every last nail got picked up. I highly recommend them!
Laurie Fuller
18:44 06 Apr 25
Our church recently had J&W replace two roofs at our facility. One metal with a concern of too much weigh for balloon construction and an asphalt roof on the parsonage. Troy presented an estimate on each building that was so professional, detailed, and affordable. He was patient each time we spoke and provided the answers to questions congregation members threw at him, all with a smile. They started one week after we accepted and were done in two days for such a large project. During the project Brandon, the project manager was on site several times a day to instruct, inspect, and provide material. He kept me informed at the site and by phone; always pleasant and helpful. The workers were polite and cleaned up each day to minimize disruption in the parking lot.This is my second encounter with J&W as they roofed our home 3 years ago. I highly recommend you hire them, they are the best!
Walter Mooers
20:37 18 Feb 25
They were here when they said they would. They stayed after dark to finish . VERY EFFICIENT great work and clean up.
Ruth Koger
04:01 10 Feb 25
James & Whitney Co. proved to be a great company for our roof replacement. Special thanks to Troy who provided a thorough estimate (and options) as well as answering my numerous questions. Most importantly, a beautiful crew of about 15 people worked from dawn until dark (on a very cold day) removing the old roof, installing the new roof, cleaning and removing all debri. I honour these hard working people and recommend them to all who need a new roof.
Tina Pennell
22:54 04 Feb 25
Very good work! Had my roof done in a day, workers were very friendly and efficient. Highly recommend. Review given by the Pennells from Harpswell
Monica Lakin
17:58 03 Feb 25
Edit to add photos of terrible wood filler job on frame and large holes in the vinyl.Absolutely terrible. They did not get accurate measurements to replace my 6ft by 6ft picture window and expect me to be ok with a significantly smaller window despite having 5 of the same windows along the wall (the size difference will be noticeable). I told them I didn't not want the wrong size window installed and they are continuing with the installation. Thankfully I haven't paid anything and won't be if the window is as off as it seems like it will be. Tyler the project manager will just talk in circles to excuse their mistakes and try to make it seem like a normal thing despite the contractors actually doing the work having concern about it. They are absolutely trying to take advantage of us because we are women and trying to say that a window 3" shorter in width and 2 inches shorter in height isn't a big deal. As the home owner and someone possibly paying $3.5k for the project that decision if it is acceptable is mine and mine alone. Never ever again. I recommend people look up reddit threads of other people's experience with this terrible company because for some reason the reviews on Google don't reflect other folks experience.
S Salsbury
18:05 01 Feb 25
J&W Co. deserve a 5 star. Tremendous company. I was referred to them by a trusted colleague. All aspects of the process were top notch, from the sales to scheduling, installation, cleanup and warranty information. There are a lot of jokers in the roofing business, unfortunately it's hard to weed out the fly by night contractors for the legitimate contractors. Don't bother looking any further for your next roofing project, call James & Whitney, you will be glad you did.
Shae Inglin
21:55 14 Jan 25
I had been looking for a roofer to repair our roof cap after a storm but found it difficult to get anyone out to the house. Finally, I found James & Whitney. They communicated with me clearly and came out to the house promptly . Thank you! I highly recommend them for your roofing needs!
jutrast
14:57 06 Jan 25
We contracted with James & Whitney to redo our roof and replace an existing door and window in our 20yr old home. Having grown up in the construction business, this has to be one of the most organized firms I've experienced working with.Their communication was excellent.Staff showed up on the date and time committed.Work was done quickly (don't blink) - there had to be 30+ people working on my roof to complete it in a single day.I had some minor frustration with picking out a door within their allowance, without actually knowing the allowance or cost of doors in the showroom I was sent to, but aside from that it was as near-perfect an experience you could expect.
Wendell Bickford
18:26 04 Jan 25
James & Whitney were amazing to work with. They were very professional from quote to completion. They arrived when they said they would, stripped the old shingles from the roof, and put down the new shingles in a day. Left the area around the house clean and nail free. I highly recommend them and will use them on future work I need on my home.
bill richardson
04:30 04 Jan 25
They did a great job shingling my roof. All done in a day plus cleaned up. Highly Recommended.
Marc Amaral
23:29 02 Jan 25
James & Whitney Co. were as professional as they come and I couldn't be happier with their work! It started off with an on site assessment conducted by Chris Duffy. His knowledge and assurance was a relief in a time of stress with having a leaky chimney/roof. Once he thoroughly explained the process and next steps, it was onto the planning stage for the work. JD executed the repairs and did it flawlessly and quickly. I can't express how much gratitude I have for the James and Whitney Co. team; a team that includes Michelle, the Admistrative Assistant! Top notch company. 5 stars isn't enough!
