Reviews

At James & Whitney Co., we take pride in delivering exceptional exterior solutions to homeowners across New Hampshire and Maine. Don’t just take our word for it, read what our satisfied customers have to say about their experiences working with us. Their reviews highlight our commitment to quality, communication, and attention to detail in every project we undertake.

Walter Mooers
20:37 18 Feb 25
They were here when they said they would. They stayed after dark to finish . VERY EFFICIENT great work and clean up.
Ruth Koger
04:01 10 Feb 25
James & Whitney Co. proved to be a great company for our roof replacement. Special thanks to Troy who provided a thorough estimate (and options) as well as answering my numerous questions. Most importantly, a beautiful crew of about 15 people worked from dawn until dark (on a very cold day) removing the old roof, installing the new roof, cleaning and removing all debri. I honour these hard working people and recommend them to all who need a new roof.
Tina Pennell
22:54 04 Feb 25
Very good work! Had my roof done in a day, workers were very friendly and efficient. Highly recommend. Review given by the Pennells from Harpswell
Monica Lakin
17:58 03 Feb 25
Edit to add photos of terrible wood filler job on frame and large holes in the vinyl.Absolutely terrible. They did not get accurate measurements to replace my 6ft by 6ft picture window and expect me to be ok with a significantly smaller window despite having 5 of the same windows along the wall (the size difference will be noticeable). I told them I didn't not want the wrong size window installed and they are continuing with the installation. Thankfully I haven't paid anything and won't be if the window is as off as it seems like it will be. Tyler the project manager will just talk in circles to excuse their mistakes and try to make it seem like a normal thing despite the contractors actually doing the work having concern about it. They are absolutely trying to take advantage of us because we are women and trying to say that a window 3" shorter in width and 2 inches shorter in height isn't a big deal. As the home owner and someone possibly paying $3.5k for the project that decision if it is acceptable is mine and mine alone. Never ever again. I recommend people look up reddit threads of other people's experience with this terrible company because for some reason the reviews on Google don't reflect other folks experience.
S Salsbury
18:05 01 Feb 25
J&W Co. deserve a 5 star. Tremendous company. I was referred to them by a trusted colleague. All aspects of the process were top notch, from the sales to scheduling, installation, cleanup and warranty information. There are a lot of jokers in the roofing business, unfortunately it's hard to weed out the fly by night contractors for the legitimate contractors. Don't bother looking any further for your next roofing project, call James & Whitney, you will be glad you did.
Shae Inglin
21:55 14 Jan 25
I had been looking for a roofer to repair our roof cap after a storm but found it difficult to get anyone out to the house. Finally, I found James & Whitney. They communicated with me clearly and came out to the house promptly . Thank you! I highly recommend them for your roofing needs!
jutrast
14:57 06 Jan 25
We contracted with James & Whitney to redo our roof and replace an existing door and window in our 20yr old home. Having grown up in the construction business, this has to be one of the most organized firms I've experienced working with.Their communication was excellent.Staff showed up on the date and time committed.Work was done quickly (don't blink) - there had to be 30+ people working on my roof to complete it in a single day.I had some minor frustration with picking out a door within their allowance, without actually knowing the allowance or cost of doors in the showroom I was sent to, but aside from that it was as near-perfect an experience you could expect.
Wendell Bickford
18:26 04 Jan 25
James & Whitney were amazing to work with. They were very professional from quote to completion. They arrived when they said they would, stripped the old shingles from the roof, and put down the new shingles in a day. Left the area around the house clean and nail free. I highly recommend them and will use them on future work I need on my home.
bill richardson
04:30 04 Jan 25
They did a great job shingling my roof. All done in a day plus cleaned up. Highly Recommended.
Marc Amaral
23:29 02 Jan 25
James & Whitney Co. were as professional as they come and I couldn't be happier with their work! It started off with an on site assessment conducted by Chris Duffy. His knowledge and assurance was a relief in a time of stress with having a leaky chimney/roof. Once he thoroughly explained the process and next steps, it was onto the planning stage for the work. JD executed the repairs and did it flawlessly and quickly. I can't express how much gratitude I have for the James and Whitney Co. team; a team that includes Michelle, the Admistrative Assistant! Top notch company. 5 stars isn't enough!
Tim Libby
22:20 02 Jan 25
Purchased a house that needed a new roof sooner rather than later. James & Whitney Co were quick to respond, and quick to get on-site with an estimate. The estimate was quite accurate, and well formatted. The originally scheduled day was forecasted to be a soaker, so they were quick to reschedule and got the roof done before the originally scheduled day. The work itself was quick and efficient, while maintaining a high level of quality and site maintenance. Would definitely recommend them to anyone looking for any exterior upgrades or repairs.
Evelyn
12:31 18 Dec 24
This is the first roof replacement I’ve ever had to deal with, and I was not looking forward to the process at all. After getting a good amount of inspections and estimates from different companies, James and Whitney came out on top for several reasons- reasonable prices, fast accurate communication, professional- yet understanding - attitude.The entire process was flawless and the end result is too.I will use them again on exterior work on my house.
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