Amy Legasse
19:49 01 Jun 25
I called James & Whitney to get an estimate on removing metal roofing and installing asphalt shingles on my home and my garage. Tyler, (muscle man) met me at my home and went over everything that I wanted done and that evening had an estimate ready for me to view. Once I approved the estimate and made a deposit, my installation date was scheduled for the following week! Extremely fast scheduling. The dumpster and material was delivered the day before the installation. The crew showed up on time with all of their tools and ready to work! They removed the metal roof and gently stacked it on a waiting flatbed trailer so that I could repurpose the metal. Jesse, my project manager, showed up and explained everything to me in great detail and answered all of my questions. Once the metal roof was removed, they found that they needed to install a 8" strip of plywood all across the bottom of my roof and they did so with minimal cost for that unexpected problem. The crew did both my home and my garage in the one day that was promised. They not only did a fantastic job installing the two roofs but did just as great of a job cleaning up the area after they were finished. I cannot speak highly enough of James & Whitney! They are a top notch company and they deliver on what they promise to do. I would give them 10 stars if I could. Thank you, Tyler! (Muscle Man) and thank you, Jesse! Great work!!
bob webber
15:28 23 May 25
James and Whitney was very responsive and went above and beyond my expectations. They accommodated my needs and we're very professional. Devon the rep was very knowledgeable and stayed in contact throughout the whole process start to finish. Jay, the head foreman, was very friendly and knowledgeable about the work and made sure clean up was top notch. The roofers, were amazing as well. Showed up at 7am and started stripping the roof within 15mins after set up. I would recommend this group to anyone looking for a professional group to get the job done right and on time. Very happy with the service and personnel. A+ group of guys!
Joe G
23:26 21 May 25
We could not be happier with the siding work J&W did on our home. From the initial quote to working with the project manager assigned to the job they were nothing but professional. The entire process was seamless. The crew was amazing with how quickly they completed the job and the care they took in their work. At the end of the day I couldn't find as much as a nail to clean up off the lawn - they took care of everything. I have absolutely nothing to complain about. Their price was more than fair and the quality work they performed is unmatched. I would reccomend this company without hesitation to anyone looking for a professional outfit to do your work. We are lucky to have them.
Mike A
14:09 18 Apr 25
I had my roof replaced on April 14 by James & Whitney Company. To me, my roof replacement job was complex because my roof was a hip roof, joined by another hip roof of a different height, joined by a sunroom roof of a different height to that, with a very low pitch. Both hip roofs were joined seamlessly. Old decking was made up of smaller boards, so new 4x8 sheets of plywood decking were needed throughout to ensure consistent base for new shingles to go onto. The flashing at the base of the brick chimney, as well as the stone chimney, was redone and looks very nice! Cricket was added behind the stone chimney to help disperse water to either side of the chimney. The finished look is breath-taking! The drip edge they used gives crisp, straight lines throughout. Their "attention to detail" is top notch, with special care taken where the sunroom Flintlastic low slope roofing meets the shingled roof. A fascia section highly exposed to moisture was replaced with a PVC fascia, so I never have to worry about sanding and painting that section in the future. From the beginning of the project with Tyler taking the time to go over all my options and recommendations and responding to all my questions, to Brandon ensuring all is running according to plan and including the dumpster pickup that happened the very next day, to the crew working very hard to ensure this project started and finished on the same day, and the cleanup that resulted afterwards. I am extremely happy with the results! This crew is very hard working and they work extremely well together. The few times I looked out my window, there was a flurry of activity every time! When the project was done, special care was taken to rake the area clean of any and all debris, and they used used a wheeled magnet to ensure every last nail got picked up. I highly recommend them!
Laurie Fuller
18:44 06 Apr 25
Our church recently had J&W replace two roofs at our facility. One metal with a concern of too much weigh for balloon construction and an asphalt roof on the parsonage. Troy presented an estimate on each building that was so professional, detailed, and affordable. He was patient each time we spoke and provided the answers to questions congregation members threw at him, all with a smile. They started one week after we accepted and were done in two days for such a large project. During the project Brandon, the project manager was on site several times a day to instruct, inspect, and provide material. He kept me informed at the site and by phone; always pleasant and helpful. The workers were polite and cleaned up each day to minimize disruption in the parking lot.This is my second encounter with J&W as they roofed our home 3 years ago. I highly recommend you hire them, they are the best!
Walter Mooers
20:37 18 Feb 25
They were here when they said they would. They stayed after dark to finish . VERY EFFICIENT great work and clean up.
Ruth Koger
04:01 10 Feb 25
James & Whitney Co. proved to be a great company for our roof replacement. Special thanks to Troy who provided a thorough estimate (and options) as well as answering my numerous questions. Most importantly, a beautiful crew of about 15 people worked from dawn until dark (on a very cold day) removing the old roof, installing the new roof, cleaning and removing all debri. I honour these hard working people and recommend them to all who need a new roof.
Tina Pennell
22:54 04 Feb 25
Very good work! Had my roof done in a day, workers were very friendly and efficient. Highly recommend. Review given by the Pennells from Harpswell
Monica Lakin
17:58 03 Feb 25
Edit to add photos of terrible wood filler job on frame and large holes in the vinyl.Absolutely terrible. They did not get accurate measurements to replace my 6ft by 6ft picture window and expect me to be ok with a significantly smaller window despite having 5 of the same windows along the wall (the size difference will be noticeable). I told them I didn't not want the wrong size window installed and they are continuing with the installation. Thankfully I haven't paid anything and won't be if the window is as off as it seems like it will be. Tyler the project manager will just talk in circles to excuse their mistakes and try to make it seem like a normal thing despite the contractors actually doing the work having concern about it. They are absolutely trying to take advantage of us because we are women and trying to say that a window 3" shorter in width and 2 inches shorter in height isn't a big deal. As the home owner and someone possibly paying $3.5k for the project that decision if it is acceptable is mine and mine alone. Never ever again. I recommend people look up reddit threads of other people's experience with this terrible company because for some reason the reviews on Google don't reflect other folks experience.
S Salsbury
18:05 01 Feb 25
J&W Co. deserve a 5 star. Tremendous company. I was referred to them by a trusted colleague. All aspects of the process were top notch, from the sales to scheduling, installation, cleanup and warranty information. There are a lot of jokers in the roofing business, unfortunately it's hard to weed out the fly by night contractors for the legitimate contractors. Don't bother looking any further for your next roofing project, call James & Whitney, you will be glad you did.
Shae Inglin
21:55 14 Jan 25
I had been looking for a roofer to repair our roof cap after a storm but found it difficult to get anyone out to the house. Finally, I found James & Whitney. They communicated with me clearly and came out to the house promptly . Thank you! I highly recommend them for your roofing needs!
jutrast
14:57 06 Jan 25
We contracted with James & Whitney to redo our roof and replace an existing door and window in our 20yr old home. Having grown up in the construction business, this has to be one of the most organized firms I've experienced working with.Their communication was excellent.Staff showed up on the date and time committed.Work was done quickly (don't blink) - there had to be 30+ people working on my roof to complete it in a single day.I had some minor frustration with picking out a door within their allowance, without actually knowing the allowance or cost of doors in the showroom I was sent to, but aside from that it was as near-perfect an experience you could expect.
